FAQs

Please allow 1 - 2 business days of processing and production time for your order to ship out.

Free shipping takes 3-5business days. However this can be effected by local holidays. Express shipping takes 2 business days. Express Shipping fee: 15$

Tripodsy offers secure payment methods and you can choose to pay with Visa, Mastercard, Maestro, American Express, Paypal or JCB.

We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email us: info@tripodsy.com

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@tripodsy.com

If this happens to you, please contact us at info@tripodsy.com

with:

- Your order number

- A picture of the damaged product.

Once received, we'll be happy to send out another free of charge.

You can return your product if it is unused and with the original packing. You have 30 days to either return or exchange the products. Please read full Retuns and Refunds Policy.